If your payment was declined, the first step is to contact your bank or card issuer. They can provide specific details about why the payment wasn't processed and help resolve any issues.
Here are some common reasons why your payment may have been declined by your bank:
- Multiple payment attempts in a short time period
- Insufficient funds
- Unusual activity flagged by your bank
- Incorrect card information
- Expired card
- International transaction restrictions
Another solution is trying a different payment method. Here is a list of all of the payment methods we accept:
- Credit or debit cards
- Amazon Pay
- Apple Pay (mobile app only)
- Alipay
- Cash App Pay
- WeChat Pay
If you've confirmed with your bank that everything is in order but still experiencing issues, please contact our support team and we'll be happy to assist you further.