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You can delete your Runway account at any time from your My Account page. Deleting is permanent: once your account is gone, you won't be able to access or recover any assets you've created.

If you signed up with Continue with Google or Continue with Apple, you'll need to set a password first.

 

Deleting Your Account

  1. Navigate to your My Account page
  2. Scroll to the bottom of the General tab and select Delete Account
  3. Enter your password to confirm

Once the deletion is complete, you'll be redirected to the sign in page.

Important: You will no longer be able to access or recover any assets you've created after deleting your account.

 

Deleting an Account Created with Google or Apple

Accounts created with Google or Apple sign-in don't have a password, so you'll set one up before you can confirm the deletion:

  1. Navigate to your My Account page
  2. In the General tab, scroll down and select Change Password
  3. Enter your New Password and Confirm Password, then select Save

You can now follow the deletion steps above, using this password to confirm.

 

FAQ

Will deleting my account unsubscribe me from Runway emails?

Deleting your account doesn't remove you from our mailing list. To stop receiving emails, select the Unsubscribe link at the bottom of any email from us.