Introduction

Enterprise admins can set up automated email alerts to monitor credit spending across their organization. This feature helps you track usage patterns, prevent unexpected overages, and maintain budget control by notifying you when credit spend exceeds custom thresholds.

Notifications can be configured to monitor individual users or entire workspaces, with tracking options for both rolling 24-hour windows and cumulative spend since the notification was created.

Step 1 — Navigate to Organization Space Settings

To access credit spend notifications, you'll need to open your Organization Space. From your Runway dashboard, click on the organization name in the top navigation bar, then select Organization Settings from the dropdown menu.

Once you're in Organization Settings, locate the Settings tab in the top navigation bar and click to open the credit management interface.

Step 2 — Configure Credit Spend Alerts

Within the Settings tab, locate the Credit Spend Notification section and click Set up notification to open the configuration modal.

The notification setup modal will prompt you to select your monitoring scope and configure the alert settings for either Workspace(s) or User(s).

If you select Workspace, configure the following options:

1. Workspace selection:
   • All Workspaces in your organization — Monitor credit spending across all workspaces in your organization
   • Choose workspaces — Select specific workspaces to monitor
2. Set a credit limit — Enter the credit threshold that will trigger the email notification when exceeded
3. Monitoring period — Choose your tracking timeframe (rolling 24-hour window or cumulative since creation)

If you select User, configure the following options:

1. Add user(s) — Select the specific user(s) you want to track
2. Set a credit limit — Enter the credit threshold that will trigger the email notification when an individual user exceeds this amount
3. Monitoring period — Choose your tracking timeframe (rolling 24-hour window or cumulative since creation)

Step 3 — Manage Existing Notifications

To modify or delete an existing notification, click the three dots (...) next to the workspace or user it's configured for and select Edit or Delete.

Changes to notification settings take effect immediately. You can create multiple notifications to monitor different users, workspaces, or spending thresholds simultaneously.

Next steps

If you encounter any issues with credit spend notifications, or if you have questions about setting up alerts for your organization, please contact your account representative or our support team.