If your payment was declined, contact your bank or card issuer as a first step. They can give you details on why the payment wasn't processed and help resolve any issues.
Your bank may have declined your payment for one of these common reasons:
- Multiple payment attempts in a short time period
- Insufficient funds
- Unusual activity flagged by your bank
- Incorrect card information
- Expired card
- International transaction restrictions
If your payment is still declined, try paying with a different method. We accept the following payment methods:
- Credit or debit card
- Amazon Pay
- Apple Pay
- Google Pay
- Stripe Instant Bank Payments (U.S. only)
- Alipay
- Cash App Pay
- WeChat Pay
If you've confirmed with your bank that everything is in order but are still experiencing issues, please contact our support team.