If your payment was declined, we recommend contacting your bank or card issuer as a first step. They can provide specific details about why the payment wasn't processed and help resolve any issues.
Here are some common reasons why your bank may have declined your payment:
- Multiple payment attempts in a short time period
- Insufficient funds
- Unusual activity flagged by your bank
- Incorrect card information
- Expired card
- International transaction restrictions
Another solution is trying a different payment method. Here is a list of all the payment methods we accept:
- Credit or debit card
- Amazon Pay
- Apple Pay
- Google Pay
- Stripe Instant Bank Payments (U.S. only)
- Alipay
- Cash App Pay
- WeChat Pay
If you've confirmed with your bank that everything is in order but are still experiencing issues, please contact our support team.