Upgrading your plan takes place on the Billing section of your Dashboard. See the links below for step-by-step instructions to upgrade your subscription.

When you upgrade an existing paid plan mid-cycle, you pay only the time-adjusted difference — not the full cost of the new plan. 

To downgrade, you'll follow the plan update steps and select a lower-tier or free plan:

1. Navigate to https://app.runwayml.com/settings/billing
2. Choose Manage Billing
3. Click on your current plan beneath Active plan to view more options
4. Select Update Plan on payment page
5. Toggle the Monthly or Annual tab of the plan to update the cadence
6. Select the desired plan
7. Click Continue then Confirm

When you downgrade to a plan mid-cycle — for example from annual to monthly, or from Max to Pro — the unused amount of your current plan is refunded automatically to the card you paid with.

In a few cases the unused amount stays on your account as credit toward future payments instead, and our support team can help with a refund:

• You reduced the number of seats on a Team plan
• Your Enterprise plan is billed manually
• You signed up through an affiliate and are downgrading in your first billing period
• The plan you’re leaving was paid for with account credit (for example, a second downgrade in the same billing period)

If you switch from an annual to a monthly plan, the remaining balance of the annual payment will be added to your account as an invoice credit balance. Future monthly subscriptions will automatically deduct from this credit balance until fully exhausted before charging the card on file.

If you'd instead prefer a refund of this balance, please get in touch with our support.

If payment hasn't completed yet, the transaction may show as "pending" for up to 24 hours. Wait, then try again and select monthly. Once the charge goes through, follow the steps above to switch to a monthly plan and receive a balance credit for the difference.

The unused part of your annual payment is refunded automatically to the card you paid with as soon as you switch. The exceptions listed under Downgrading your plan apply — in those cases the amount stays on your account as credit and our support team can help.

Enter your business name in the Name or Address Line 1 field.

There's no bulk download option. Click Download next to each invoice individually on your billing page.

Invoice editing is only available on paid accounts. Upgrade to a paid plan first, then update your details.

Payments made through the Runway iOS app are managed by Apple. To update billing info or download receipts, use Apple's payment settings guide.

All subscriptions renew automatically until cancelled. Monthly plans renew on your billing day each month. Annual plans renew one year after initiation — your credits still reset monthly, but you won't be charged again until the following year.

Plan credits reset within 24 hours of your billing day. On Max and Team, up to one month of unused credits rolls over; on Standard and Pro plans, unused credits don't carry over.

Purchased credits never expire. They stay on your account until spent and aren't affected by your billing cycle. Generations always draw from monthly plan credits first — you can't manually choose which balance to use.

• You keep access to paid features until the end of your billing cycle.
• Your assets and projects stay on your account unless you delete your account entirely.
• On the Free plan, you can't create new projects if you already have more than three.
• Purchased credits remain on your account — but your plan level determines feature availability (e.g., generations on the Free tier include watermarks regardless of when credits were purchased).

It depends on your plan. On Standard, Pro and Unlimited, plan credits reset on your billing day and don't carry over. On Max and Team, up to one month of unused credits rolls over. Purchased credits never expire. See How do credits work? for the full breakdown.

Not currently. Runway doesn't offer custom subscription durations — you'll need to cancel manually when you're ready to stop.

Yes. If you upgrade, you pay only the difference for the rest of your billing cycle. If you downgrade, the unused amount of your current plan is refunded to your card. See Downgrading your plan for the few cases where it stays as account credit instead.

Your credits update immediately to match your new plan's allocation, and you're charged the prorated difference.

Yes. Select Cancel plan on your billing page, share any feedback, then confirm in Stripe. To keep your plan instead, select Update Payment Details and add a new card. See How do I cancel my plan? for the full steps.

Make sure you completed all cancellation steps, including the final confirmation in Stripe. If your billing page only shows "Update subscription" and "Don't cancel subscription," your cancellation is already confirmed.