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Commenting on assets

This feature is currently available to users on Enterprise plans.

Comments let you leave feedback directly on an image or video in your asset library instead of routing it through chat threads or screen recordings. Pin a comment to an exact spot on an image, or to a specific moment in a video, and tag a teammate to notify them by email. Comments are currently available to Enterprise workspaces, on desktop.

Comments tab in the Runway asset view showing a pinned comment on a video, comment markers on the scrubber and the comment list with an @-mention

Adding a Comment

  1. Open an asset from your Assets library
  2. Select the Comments tab in the panel on the right
  3. Click anywhere on the image or video to pin a comment to that spot, or select the comment field at the bottom of the panel to leave a general comment with no pin
  4. Type your comment and select the send icon

Pinned comments appear as markers directly on the asset, so anyone reviewing it can see where feedback landed without reading through the full list.

Commenting on a Video

On a video, a comment is stamped to the frame you're watching when you post it. Comments appear as markers on the scrubber, and selecting one jumps playback to that exact moment. This keeps timing-specific feedback, like a cut point that needs another pass, attached to the second it's about.

Tagging a Teammate

Type @ followed by a name to tag a teammate in a comment. You can only tag someone with access to the asset: it needs to be shared with your workspace, or in a project the teammate has access to. Tagging someone without access shows an error instead of posting the comment. The person you tag gets an email notification linking back to Runway.

Runway email notification for being mentioned in an asset comment

Managing Comments

  • You can delete your own comments at any time
  • Workspace admins can also delete comments other people posted
  • Deleting a comment asks for confirmation first
  • Comments have a 2,000-character limit

There's currently no way to edit a comment after posting it. Delete it and post a new one instead.

Turning Off Email Notifications

Comment mentions notify by email. You can turn these off from My Account in Runway, or select Manage email preferences in the footer of any notification email.